![](https://neoma-bs.com/sites/default/files/uploaded_images/profs-neoma_0.png)# RIBBINK Dina { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://neoma-bs.com/" }, { "@type": "ListItem", "position": 2, "name": "RIBBINK\u0020Dina", "item": "https://neoma-bs.com/node/35136.md" } ] } - [Home](https://neoma-bs.com/) - RIBBINK Dina ![](/sites/default/files/styles/large/public/uploaded_images/photos_academ/63815-ribbink-dina.jpg?itok=fP4nkRiW)RIBBINK Dina Full Professor Head of department - About - Academic publications [Information Systems, Supply Chain & Decision Making](https://neoma-bs.com/departements/information-systems-supply-chain-decision-making) PhD in Supply-Chain Management Dina is Full Professor of Supply Chain Management at NEOMA Business School. Dina's primary focus in research is on contractual buyer-supplier relationships, especially in international relationships. She has a methodological focus on behavioral experiments. Dina also studies food supply chains. Her research has been published in top tier journals in the field like the Journal of Operations Management, International Journal of Production and Operations Management, and Transportation Journal, among others. Dina serves as an Associate Editor for the International Journal of Production and Operations Management, as well as on the Editorial Review Board of several journals in the field of Operations and Supply Chain Management. Dina has taught a wide variety of courses including Operations and Supply Chain Management, Sustainable Operations Management, International Production Management, Applied Computer Models in Supply Chain Management, and Global Supply Chain Management. ### Areas of research - Governance in (international) buyer-supplier relationships - Contracting in buyer-supplier relationships - Behavioral experiments in operations management ## Recent academic contributions RIBBINK, D., R. D'LIMA, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" Forthcoming *International Journal of Operations and Production Management* DOI : [ 10.1108/IJOPM-05-2024-0395 ](https://dx.doi.org/10.1108/IJOPM-05-2024-0395) D'LIMA, R., D. RIBBINK, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" in *EurOMA 2024 Conference*, 2024 D'LIMA, R., D. RIBBINK, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" in *POMS 2024*, 2024 ## Publications RIBBINK, D., R. D'LIMA, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" Forthcoming *International Journal of Operations and Production Management* DOI : [ 10.1108/IJOPM-05-2024-0395 ](https://dx.doi.org/10.1108/IJOPM-05-2024-0395) RIBBINK, D., H. PUN, T. YAN, "Revenue sharing bids of a loss-averse supplier for a new product development contract: a multi-method investigation", *International Journal of Operations and Production Management*, November 2022, vol. 42, no. 12, pp. 1853-1877 DOI : [ 10.1108/IJOPM-01-2022-0006 ](https://dx.doi.org/10.1108/IJOPM-01-2022-0006) LEE, Y. S., D. RIBBINK, S. ECKERD, "Effectiveness of bonus and penalty incentive contracts in supply chain exchanges: Does national culture matter?", *Journal of Operations Management*, September 2018, vol. 62, no. 1, pp. 59-74 DOI : [ 10.1016/j.jom.2018.09.002 ](https://dx.doi.org/10.1016/j.jom.2018.09.002) YAN, T., D. RIBBINK, H. PUN, "Incentivizing supplier participation in buyer innovation: Experimental evidence of non‐optimal contractual behaviors", *Journal of Operations Management*, January 2018, vol. 57, no. 1, pp. 36-53 DOI : [ 10.1016/j.jom.2017.12.001 ](https://dx.doi.org/10.1016/j.jom.2017.12.001) ÖZPOLAT, K., D. RIBBINK, D. N. HALES, R. J. WINDLE, "Food Aid Procurement and Transportation Decision-making in Governmental Agencies:", *Transportation Journal*, April 2015, vol. 54, no. 2, pp. 159-185 DOI : [ 10.5325/transportationj.54.2.0159 ](https://dx.doi.org/10.5325/transportationj.54.2.0159) RIBBINK, D., C. M. GRIMM, "The impact of cultural differences on buyer–supplier negotiations: An experimental study", *Journal of Operations Management*, March 2014, vol. 32, no. 3, pp. 114-126 DOI : [ 10.1016/j.jom.2014.01.004 ](https://dx.doi.org/10.1016/j.jom.2014.01.004) VAN RIEL, A. C. R., J. SEMEIJN, D. RIBBINK, Y. BOMERT‐PETERS, "Waiting for service at the checkout", *Journal of Service Management*, April 2012, vol. 23, no. 2, pp. 144-169 DOI : [ 10.1108/09564231211226097 ](https://dx.doi.org/10.1108/09564231211226097) RIBBINK, D., C. HOFER, M. DRESNER, "Airline Financial Distress and Customer Satisfaction", *Journal of the Transportation Research Forum*, November 2011, vol. 48, no. 1, pp. 89-104 DOI : [ 10.5399/osu/jtrf.48.1.1771 ](https://dx.doi.org/10.5399/osu/jtrf.48.1.1771) RIBBINK, D., A. C. R. VAN RIEL, J. SEMEIJN, "Policy Decisions and Modal Choice: An Example from the European Union", *Transportation Journal*, January 2005, vol. 44, no. 1, pp. 33-44 DOI : [ 10.2307/20713589 ](https://dx.doi.org/10.2307/20713589) RIBBINK, D., A. C. R. VAN RIEL, V. LILJANDER, S. STREUKENS, "Comfort your online customer: quality, trust and loyalty on the internet", *Managing Service Quality*, January 2004, vol. 14, no. 6, pp. 446-456 DOI : [ 10.1108/09604520410569784 ](https://dx.doi.org/10.1108/09604520410569784) ## Conferences D'LIMA, R., D. RIBBINK, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" in *EurOMA 2024 Conference*, 2024 D'LIMA, R., D. RIBBINK, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" in *POMS 2024*, 2024 D'LIMA, R., D. RIBBINK, H. PUN, "Impact of supply chain transparency on the consumption of remanufactured consumer goods" in *DSI 2024*, 2024 D'LIMA, R., D. RIBBINK, S. VACHON, "Disruptions in the procurement process: An experimental study" in *POMS*, 2017 D'LIMA, R., D. RIBBINK, S. VACHON, "Cultural differences and risk mitigation strategies" in *DSI*, 2016 D'LIMA, R., D. RIBBINK, S. VACHON, "Disruptions in the procurement process" in *POMS*, 2016 RIBBINK, D., C. M. GRIMM, T. SOHAIL, "The Impact of National Culture on Contractual Buyer-Supplier Relationships" in *Academy of Management*, 2014 RIBBINK, D., C. M. GRIMM, "Negotiating Across the Globe: Does Cultural Background Still Matter in International Agreements ?" in *Academy of Management*, 2012 RIBBINK, D., C. M. GRIMM, "Impact of Cultural Differences on Contractual Buyer-Supplier Relationships" in *CSCMP*, 2011 RIBBINK, D., C. M. GRIMM, "Impact of Culture on Contractual Buyer-Supplier Relationships" in *Academy of Management Conference*, 2010, Montreal VAN RIEL, A. C. R., J. SEMEIJN, D. RIBBINK, "Customer Perceptions of Waiting at the Checkout: Implications for Service Managers" in *Academy of Management Conference*, 2010, Montreal RIBBINK, D., M. DRESNER, C. HOFER, "Financial Distress and Customer Service: An Example from the Airline Industry" in *German Aviation Research Society Doctoral Consortium*, 2008, Amsterdam RIBBINK, D., R. J. WINDLE, "Emergency Food Shipments: A Case Study of US AID" in *CSCMP*, 2007 RIBBINK, D., A. C. R. VAN RIEL, V. LILJANDER, J. LEMMINK, "Comfort your Customers: Trust, Assurance and Loyalty on the Internet" in *QUIS9*, 2004 ## Conference invitations RIBBINK, D., S. ECKERD, T. SOHAIL - "Impact of Cultural Distance on Contractual Buyer-Supplier Relationships" - 2023, Leipzig, Germany RIBBINK, D., S. ECKERD, T. SOHAIL - "Impact of Cultural Distance on Contractual Buyer-Supplier Relationships" - 2019, Columbus, United States RIBBINK, D., H. PUN, T. YAN - "The Impact of Technology Maturity on Supplier Bidding Behavior: An Experimental Study" - 2018, Maryland, United States RIBBINK, D., C. M. GRIMM, T. SOHAIL - "The Impact of Cultural Distance on Contractual Buyer-Supplier Relationship" - 2016, Corvallis, United States RIBBINK, D., S. ECKERD, Y. S. LEE - "Cultural Difference in Contract Effectiveness in Supply Chain Exchanges" - 2016, Maryland, United States RIBBINK, D., T. YAN, H. PUN - "Incentivising Supplier Involvement in New Product Development: An Experimental Study" - 2015, Maryland, United States RIBBINK, D., C. M. GRIMM, T. SOHAIL - "The Impact of Cultural Distance on Contractual Buyer-Supplier Relationship" - 2015, Ames, United States RIBBINK, D., S. ECKERD - "Interdisciplinary Research Opportunities and Challenges" - 2014, Ames, United States RIBBINK, D., C. M. GRIMM, T. SOHAIL - "The Impact of Cultural Distance on Buyer-Supplier Relationship" - 2013, Hamburg, Germany RIBBINK, D., C. M. GRIMM - "The Impact of Cultural Differences on Buyer-Supplier Negotiations" - 2012, United States RIBBINK, D., C. M. GRIMM - "The Impact of Cultural Distance on Contractual Buyer-Supplier Relationships" - 2012, Netherlands RIBBINK, D., C. M. GRIMM - "Impact of Cultural Distance on Contractual Buyer-Supplier Relationships" - 2011, Maryland, United States