![](https://neoma-bs.com/sites/default/files/uploaded_images/profs-neoma_0.png)# SAINATHAN Arvind { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://neoma-bs.com/" }, { "@type": "ListItem", "position": 2, "name": "SAINATHAN\u00A0\u0020Arvind", "item": "https://neoma-bs.com/node/8657.md" } ] } - [Home](https://neoma-bs.com/) - SAINATHAN Arvind ![](/sites/default/files/styles/large/public/uploaded_images/photos_academ/33550-sainathan-arvind.jpg?itok=bgBfkktT)SAINATHAN Arvind Associate Professor - About - Academic publications [Information Systems, Supply Chain & Decision Making](https://neoma-bs.com/departements/information-systems-supply-chain-decision-making) PhD in Operations Management Arvind Sainathan is an Associate Professor in the Information Systems, Supply Chain Management & Decision Support (SISCAD) department at NEOMA Business School. His research interests primarily involve problems and issues in the interfaces of operations and marketing. Specifically, he considers how pricing under different contexts involving supply chain management, service management, and sustainable operations influences and/or is impacted by operational decisions using quantitative/economic models. His research has been published in Operations Research, Production and Operations Management, and European Journal of Operational Research, among others. Dr. Sainathan teaches Operations Management and Supply Chain Management courses in the PGE (Master in Management) program. He obtained his PhD from Simon Business School at the University of Rochester in the United States. ### Areas of research - Operations management/marketing interface - Pricing of different types of products and services - Healthcare Operations - Supply Chain Coordination ## Recent academic contributions SAINATHAN , A., "Increasing mHealth Usage Through Strategic Payer Incentives for Providers and Patients", *Manufacturing and Service Operations Management*, June 2026 LIU, F., A. SAINATHAN , "Maximizing Profit and Minimizing Waste with Buy-x-Get-y-Free Promotion Policies During Clearance Sales", *Production and Operations Management*, February 2025, vol. 34, no. 9, pp. 2641–2659 DOI : [ 10.1177/10591478251323794 ](https://dx.doi.org/10.1177/10591478251323794) SAINATHAN , A., "Maximizing Profit and Minimizing Waste with Buy-x-Get-y-Free Promotion Policies for Clearance Sales" in *POMS Annual Conference*, 2024, Minneapolis, United States ## Publications SAINATHAN , A., "Increasing mHealth Usage Through Strategic Payer Incentives for Providers and Patients", *Manufacturing and Service Operations Management*, June 2026 LIU, F., A. SAINATHAN , "Maximizing Profit and Minimizing Waste with Buy-x-Get-y-Free Promotion Policies During Clearance Sales", *Production and Operations Management*, February 2025, vol. 34, no. 9, pp. 2641–2659 DOI : [ 10.1177/10591478251323794 ](https://dx.doi.org/10.1177/10591478251323794) WANG, J., G. A. CHUA, A. SAINATHAN , A. VIJAYENDIRAN, "Equilibrium queueing analysis in a ride-hailing service with sharing option", *Journal of the Operational Research Society*, December 2023, vol. 74, no. 12, pp. 2473-2492 DOI : [ 10.1080/01605682.2022.2155589 ](https://dx.doi.org/10.1080/01605682.2022.2155589) RAJAN, B., A. SAINATHAN , S. AGNIHOTHRI, L. CUI, "The Promise of mHealth for Chronic Disease Management Under Different Payment Systems", *Manufacturing and Service Operations Management*, November 2022, vol. 24, no. 6, pp. 3158-3176 DOI : [ 10.1287/msom.2022.1143 ](https://dx.doi.org/10.1287/msom.2022.1143) SAINATHAN , A., "Technical Note—Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers Under Low Utilization", *Operations Research*, September 2020, vol. 68, no. 5, pp. 1364-1374 DOI : [ 10.1287/opre.2020.1983 ](https://dx.doi.org/10.1287/opre.2020.1983) SAINATHAN , A., H. GROENEVELT, "Vendor managed inventory contracts – coordinating the supply chain while looking from the vendor’s perspective", *European Journal of Operational Research*, January 2019, vol. 272, no. 1, pp. 249-260 DOI : [ 10.1016/j.ejor.2018.06.028 ](https://dx.doi.org/10.1016/j.ejor.2018.06.028) SAINATHAN , A., "Customer Differentiation with Shipping as an Ancillary Service? Free Service, Prioritization, and Strategic Delay", *Decision Sciences*, August 2018, vol. 49, no. 4, pp. 690-727 DOI : [ 10.1111/deci.12285 ](https://dx.doi.org/10.1111/deci.12285) CHUA, G. A., R. MOKHLESI, A. SAINATHAN , "Optimal Discounting and Replenishment Policies for Perishable Products", *International Journal of Production Economics*, April 2017, vol. 186, pp. 8-20 DOI : [ 10.1016/j.ijpe.2017.01.016 ](https://dx.doi.org/10.1016/j.ijpe.2017.01.016) SAINATHAN , A., "Pricing and Replenishment of Competing Perishable Product Variants under Dynamic Demand Substitution", *Production and Operations Management*, March 2013, vol. 22, no. 5, pp. 1157-1181 DOI : [ 10.1111/poms.12004 ](https://dx.doi.org/10.1111/poms.12004) DOBSON, G., H. -H. LEE, A. SAINATHAN , V. TILSON, "A Queueing Model to Evaluate the Impact of Patient “Batching” on Throughput and Flow Time in a Medical Teaching Facility", *Manufacturing and Service Operations Management*, October 2012, vol. 14, no. 4, pp. 584-599 DOI : [ 10.1287/msom.1120.0380 ](https://dx.doi.org/10.1287/msom.1120.0380) DOBSON, G., A. SAINATHAN , "On the impact of analyzing customer information and prioritizing in a service system", *Decision Support Systems*, November 2011, vol. 51, no. 4, pp. 875-883 DOI : [ 10.1016/j.dss.2011.02.006 ](https://dx.doi.org/10.1016/j.dss.2011.02.006) ## Conferences SAINATHAN , A., "Operational Impact of mHealth Adoption in Clinical Practice" in *INFORMS Annual Meeting*, 2019, Seattle, United States SAINATHAN , A., "Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers" in *INFORMS Annual Meeting*, 2019, Seatle, United States SAINATHAN , A., "Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers" in *MSOM Annual Conference*, 2019, Singapore, Singapore SAINATHAN , A., "Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers" in *DSI Annual Conference*, 2018 SAINATHAN , A., "Customer Differentiation with Shipping as an Ancillary Service? Free Service, Prioritization, and Strategic Delay" in *INFORMS Annual Meeting*, 2017, Houston SAINATHAN , A., "Competitive Equilibria in Product-Plus-Service ‘Solutions’ with Customer Self-Selection and Taste Heterogeneity" in *MSOM Annual Conference*, 2017, United States SAINATHAN , A., "Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers" in *POMS Annual Conference*, 2016, Orlando, Florida, United States SAINATHAN , A., "Time-Based Competition in the Presence of Time-Sensitive Customers" in *INFORMS Annual Meeting*, 2015, Philadelphia SAINATHAN , A., "Prioritization and Price-Plus-Delay Competition with Self-Selecting, Heterogeneous, Time-Sensitive Customers" in *MSOM Annual Conference*, 2015, Toronto ## Conference contributions SAINATHAN , A., "Maximizing Profit and Minimizing Waste with Buy-x-Get-y-Free Promotion Policies for Clearance Sales" in *POMS Annual Conference*, 2024, Minneapolis, United States SAINATHAN , A., "Chronic Disease Management under Different Payment Systems and the Promise of mHealth" in *POMS Annual Conference*, 2023, Orlando, United States SAINATHAN , A., "Price and Quantity Promotions for Clearance Sales: Implications for Profitability and Sustainability" in *POMS Annual Conference*, 2023, Orlando, United States SAINATHAN , A., "Optimizing Revenue and Sales with Buy-x-Get-y-Free Promotion Policies for Clearance Sales" in *MSOM Annual Conference*, 2023, Montreal, Canada SAINATHAN , A., "Price and Quantity Promotions for Clearance Sales" in *INFORMS Annual Meeting*, 2022, Indianapolis, United States SAINATHAN , A., "Price and Quantity Promotions for Clearance Sales" in *MSOM Annual Conference*, 2021, Indianapolis, United States SAINATHAN , A., "Competitive Equilibria in Product-plus-service Solutions with Customer Self-Selection and Taste Heterogeneity", 2021, Virtual presentation, United States