KUPPELWIESER Volker Georg

Participation at an academic or professional conference

• KUPPELWIESER, V. G., R.TSIOTSOU, M.ROSENBAUM, "Buy me, rent me. People as Products in Prostitution and Rental Services" in 27th Recent Advances in Retailing and Consumer Science Conference, 2021, Baveno, Italy
• KLAUS, P., V. G.KUPPELWIESER, "Examining the ordinary experience – purchase behavior chain" in 27th Recent Advances in Retailing and Consumer Science Conference, 2021, Baveno, Italy
• KUPPELWIESER, V. G., P.KLAUS, "Age differs, depending on how you look at it" in 27th Recent Advances in Retailing and Consumer Science Conference, 2021, Baveno, Italy
• KLAUS, P., V. G.KUPPELWIESER, R.TSIOTSOU, "Exploring the nature of the B2B customer experience (CX): A cross-country approach" in American Marketing Association Global Marketing SIG Conference in Taormina, 2021, Sicily, Italy
• SPIELMANN, N., V. G.KUPPELWIESER, "To Retail or Not to Retail: Examining the Relationship between Producer-Retailer Proximity and Price Policies" in 2nd International Research E-Workshop on Wine Tourism, 2020, Online, France Coauthorspresented
• AHMAD HUSAIRI, M., V. G.KUPPELWIESER, "The managerial research implications in marketing: Reality check and future direction" Meet the Editor’ series - Neoma Business School. 2018, Rouen, France
• TUZOVIC, S., G.BEIRARO, V. G.KUPPELWIESER, "The Diffusion of Wearable Health Technology: Investigating Adoption Drivers of Fitness Trackers Across Lead versus Lag Markets" in Frontiers in Services, 2018, Austin, United States
• KLAUS, P., V. G.KUPPELWIESER, "Quantifying the Influence of Every-Day Experiences on Consumers’ Buying Behavior" in 9th International Research Symposium in Service Management (IRSSM-9), 2018, Ljubljana, Slovenia
• KUPPELWIESER, V. G., B.BOZIC, "Money recovers trust – does it?" in 9th International Research Symposium in Service Management (IRSSM-9), 2018, Ljubljana, Slovenia
• VU, H. L., V. G.KUPPELWIESER, "The interrelations between transformative service research, service-dominant logic and customer-dominant logic" in 9th International Research Symposium in Service Management (IRSSM-9), 2018, Ljubljana, Slovenia
• KUPPELWIESER, V. G., P.KLAUS , "Ageing Customers and their experiences" in 15th La Londe International Conference, 2018, La Londe-les-Maures, France
• KUPPELWIESER, V. G., B.BOZIC, "Service recovery and customer trust repair: an integrative approach" in 15th International Research Conference in Service Management, 2018, La Londe les Maures, France
• KLAUS, P., V. G.KUPPELWIESER, "Less Than Ordinary – Quantifying the Influence of Every-Day Experiences On Consumers’ Buying Behavior" in AMA SERVSIG International Research Conference, 2018, Paris, France
• KUPPELWIESER, V. G., B.BOZIC, "Service Recovery vs. Trust Recovery" in The La Londe Conference, 2018, La Londe les Maures, France
• PUTINAS, A.-C., V. G.KUPPELWIESER, "Investigation of vicarious embarrassment in customer-to-customer relationships" in QUIS 15 - The 15th International Research Symposium on Service Excellence in Management, 2017, Porto, Portugal
• TUZOVIC, S., V. G.KUPPELWIESER, C.BIANCHI, "The Quantified Self Movement: Comparing Perceptions and Adoption of Fitness Trackers between U.S. and Latin American Consumers" in Frontiers in Services Conference, 2017, New York, United States
• TUZOVIC, S., V. G.KUPPELWIESER, C.BIANCHI, "Understanding Consumer Adoption of Smart Health Wearables: An Empirical Analysis in Chile and the U.S" in QUIS 15 - The 15th International Research Symposium on Service Excellence in Management, 2017, Porto, Portugal
• BEN ABDELAZIZ, F., V. G.KUPPELWIESER, "Towards the Use of Chronological Age in Research – A Cautionary Note" in 83rd meeting of the European working group on multicriteria decision aiding (EWG-MCDA), November, 2016, Barcelona, Spain
  DOI : 10.1016/j.jretconser.2016.05.016
• BEN ABDELAZIZ, F., V. G.KUPPELWIESER, "Towards the Identification of Important and Non-correlational Criteria – a Multiobjective Approach" in 83rd meeting of the European working group on multicriteria decision aiding (EWG-MCDA), 2016, Barcelona, Spain
• KUPPELWIESER, V. G., J.FINSTERWALDER, R.FISK, "Four studies on interaction behavior in group service encounters" in Frontiers in Service 2016, 2016, Bergen, Norway
• KUPPELWIESER, V., J.FINSTERWALDER, "Marketing for the social good - Reflecting on Transformative Service Research in the Light of Service-Dominant Logic" in 3rd International Conference on Contemporary Marketing Issues (ICCMI 2015), 2015, London, United Kingdom
• TUZOVIC, S., V.KUPPELWIESER, A.GIERKE, "The Rise of Self-Tracking: Investigating the Adoption of Fitness Trackers and the Relationship on Preventive Health Care" in Australian and New Zealand Marketing Academy Conference (ANZMAC), 2015, Sydney, Australia
• BEN ABDELAZIZ, F., V.KUPPELWIESER, O.MEDEB, "Unstable interactions in customers’ decision making" in 82nd meeting of the European working group on multicriteria decision aiding (EWG-MCDA), 2015, Odense, Sweden
• TRINCHERA, L., G.RUSSOLILLO, V.KUPPELWIESER, "Categorical Data in PLS Path Modeling: A Marketing Study" in Correspondence Analysis and Related Methods (CARME), 2015, Naples, Italy
• KUPPELWIESER, V., P.KLAUS, Y.BARUCH, A.MANTHIOU, "The missing link? Fairness as the ultimate determinant of service profitability" in QUIS 14 - The 14th International Research Symposium on Service Excellence in Management, 2015, Shanghai, China
• KUPPELWIESER, V., J.FINSTERWALDER, "Quo vadis Transformative Service Research?" in QUIS 14 - The 14th International Research Symposium on Service Excellence in Management, 2015, Shanghai, China
• KUPPELWIESER, V., M.TOUZANI, S.TUZOVIC, M.SIMPSON, J.FINSTERWALDER, "What Goes Around, Comes Around: The Effect of Employee’s Flirtation on Customer’s Encounter Satisfaction" in AMA ServSIG International Service Research Conference, 2014, Thessaloniki, Greece
• FINSTERWALDER, J., V.KUPPELWIESER, R.FISK, S.TUZOVIC, "Measuring the Self, the Social and the Task Oriented Side of Service Customers in Joint Co-creation Experiences" in 17th AMS World Marketing Congress, 2014, Lima, Peru
• TUZOVIC, S., J.WIRTZ, V.KUPPELWIESER, "Is the Role of Marketing Diminishing? Results From Three Geographical Regions: Asian, Europe and USA" in 42nd European Marketing Academy Annual Conference (EMAC), 2013, Istanbul, Turkey
• TUZOVIC, S., M.SIMPSON, V.KUPPELWIESER, H.SONGER, "Measurement of service convenience in health care" in AMA ServSIG International Service Research Conference, 2012, Helsinki, Finland
• KUPPELWIESER, V., J.FINSTERWALDER, "The Influence of Informal Leaders on Service Satisfaction in a Group of Customers" in Rostocker Dienstleistungstagung, 2010, Rostock, Germany
• FINSTERWALDER, J., V.KUPPELWIESER, S.TUZOVIC, "Empirical Evidence of Service Quality in Group Encounters" in International Research Symposium in Service Management – Service Imperatives in the New Economy, 2010, Mauritius
• KUPPELWIESER, V., "The Effect of Stewardship Behaviour on Service Creativity" in Rostocker Dienstleistungstagung, 2010, Rostock, Germany
• KUPPELWIESER, V., M.GOUTHIER, "Transformational Leadership als Treiber von Dienstleistungsinnovationen" in 1.Rostocker Dienstleistungstagung, 2008, Germany