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RUIZ SANTIAGO Laura

Ph.D. in MANAGEMENT (with concentration on IS)

Laura Ruiz Santiago is an Assistant professor of Management Information Systems at NEOMA Business School in France. Laura Ruiz Santiago holds a Ph.D. in Management with concentration on MIS from Rennes School of Business, France, and another from the University of Granada, Spain. Her research interests focus on the business value of IT, covering the study of how firms design and execute IT-driven workplace transformation initiatives to improve firm performance. Her research has been published in Decision Support Systems, Information & Management, and Journal of Hospitality and Tourism Management. Laura currently serves as an ad hoc reviewer for several IS journals such as Information & Management, and the European Journal of Information Systems, and has also worked for IS conferences as reviewer and as Associate Editor. Her teaching interests and instructional expertise cover managing digital business transformation, digital innovation, IT management, and IT strategy at MIM and BBA levels.

Areas of research

  • business value of IT
  • digital transformation
  • Digital gamification
  • IT-enabled organizational capabilities

Recent academic contributions

  • BENITEZ, J., A. CASTILLO, L. RUIZ SANTIAGO, X. R. LUO, P. PRADES , "How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain", Information & Management, June 2023, vol. 60, no. 4
    DOI : 10.1016/j.im.2023.103789
  • CASTILLO, A., L. RUIZ SANTIAGO, J. BENITEZ, F. SCHUBERTH, R. REINA, "IT impact on open innovation performance: Insights from a large-scale empirical investigation", Decision Support Systems, December 2023, vol. 175, no. 114025
    DOI : 10.1016/j.dss.2023.114025
  • BENITEZ, J., L. RUIZ SANTIAGO, A. POPOVIC, "Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation", Information & Management, June 2022, vol. 59, no. 4
    DOI : 10.1016/j.im.2022.103647

Article

  • BENITEZ, J., A. CASTILLO, L. RUIZ SANTIAGO, X. R. LUO, P. PRADES , "How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain", Information & Management, June 2023, vol. 60, no. 4
    DOI : 10.1016/j.im.2023.103789
  • CASTILLO, A., L. RUIZ SANTIAGO, J. BENITEZ, F. SCHUBERTH, R. REINA, "IT impact on open innovation performance: Insights from a large-scale empirical investigation", Decision Support Systems, December 2023, vol. 175, no. 114025
    DOI : 10.1016/j.dss.2023.114025
  • BENITEZ, J., L. RUIZ SANTIAGO, A. POPOVIC, "Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation", Information & Management, June 2022, vol. 59, no. 4
    DOI : 10.1016/j.im.2022.103647
  • JOSHI, A., J. BENITEZ, T. HUYGH, L. RUIZ SANTIAGO, S. DE HAES, "Impact of IT governance process capability on business performance: Theory and empirical evidence", Decision Support Systems, February 2022, vol. 153, pp. 113668
    DOI : 10.1016/j.dss.2021.113668
  • BENITEZ, J., L. RUIZ SANTIAGO, A. CASTILLO, J. LLORENS, "How corporate social responsibility activities influence employer reputation: The role of social media capability", Decision Support Systems, February 2020, vol. 129, pp. 113223
    DOI : 10.1016/j.dss.2019.113223
  • BRAOJOS, J., J. BENITEZ, J. LLORENS, L. RUIZ SANTIAGO, "Impact of IT integration on the firm’s knowledge absorption and desorption", Information & Management, November 2020, vol. 57, no. 7, pp. 103290
    DOI : 10.1016/j.im.2020.103290