RUIZ SANTIAGO
RUIZ SANTIAGO Laura
Ph.D. in MANAGEMENT (with concentration on IS)
Laura Ruiz Santiago is an Assistant professor of Management Information Systems at NEOMA Business School in France. Laura Ruiz Santiago holds a Ph.D. in Management with concentration on MIS from Rennes School of Business, France, and another from the University of Granada, Spain. Her research interests focus on the business value of IT, covering the study of how firms design and execute IT-driven workplace transformation initiatives to improve firm performance. Her research has been published in Decision Support Systems, Information & Management, and Journal of Hospitality and Tourism Management. Laura currently serves as an ad hoc reviewer for several IS journals such as Information & Management, and the European Journal of Information Systems, and has also worked for IS conferences as reviewer and as Associate Editor. Her teaching interests and instructional expertise cover managing digital business transformation, digital innovation, IT management, and IT strategy at MIM and BBA levels.
BENITEZ, J., L. RUIZ SANTIAGO, A. POPOVIC, "Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation", Information & Management, June 2022, vol. 59, no. 4
10.1016/j.im.2022.103647
BENITEZ, J., L. RUIZ SANTIAGO, A. CASTILLO, J. LLORENS, "How corporate social responsibility activities influence employer reputation: The role of social media capability", Decision Support Systems, February 2020, vol. 129, pp. 113223
10.1016/j.dss.2019.113223
BRAOJOS, J., J. BENITEZ, J. LLORENS, L. RUIZ SANTIAGO, "Impact of IT integration on the firm’s knowledge absorption and desorption", Information & Management, November 2020, vol. 57, no. 7, pp. 103290
10.1016/j.im.2020.103290
RUIZ SANTIAGO, L., N. SAIDANI, "Understanding digital natives’ SNS identity and its role on the technostress process" in XVI International Workshop in Operations Management and Technology, 2025, Melilla, Spain
RUIZ SANTIAGO, L., N. SAIDANI, "Harnessing smartphone techno-eustressors: an empirical investigation of primary appraisal from social cognitive perspective" in ECIS Proceedings, 2025
JHA, A., J. BENITEZ , L. RUIZ SANTIAGO, A. CASTILLO, "Unleashing IT Business Value: How Social Media Activities Drive Operational Performance" in Academy of Management, vol. 2025, no. 1, 2025
SAIDANI, N., L. RUIZ SANTIAGO, "The role of it identity in the formation and mitigation of technostress" in 36th Bled eConference, 2023
HUERTAS-VALDIVIA, I., A. R. GALLEGO-BURIN, A. CASTILLO, L. RUIZ SANTIAGO, "Fomento del liderazgo servicial para ofrecer un mejor servicio hotelero" in Proceedings of the XXX International Conference of the Asociación de Economía y Dirección de la Empresa (ACEDE), 2022, Cartagena, Spain
RIQUELME-MEDIA, M., A. CASTILLO, L. RUIZ SANTIAGO, "“Escape Room” virtual para evitar que el aprendizaje escape" in Proceedings at Workshop OMTECH, 2021
BENITEZ, J., L. RUIZ SANTIAGO, J. LLORENS, A. CASTILLO, "Do social responsibility and social media dance together in building employer reputation? Yes" in Proceedings of the 77th Academy of Management Annual Meeting, pp. 1-39, 2017, Georgia, United States
BENITEZ, J., L. RUIZ SANTIAGO, J. LLORENS, A. CASTILLO, "Corporate social responsibility, employer reputation, and social media capability: An empirical investigation" in Proceedings of the 25th European Conference on Information Systems, pp. 1-18, 2017, Guimaraes, Portugal
RUIZ SANTIAGO, L. - "Une étude révèle que pour booster votre business, il faut faire jouer vos salariés ! -citation- Esteval.fr" - 2023
RUIZ SANTIAGO, L., J. BENITEZ, A. CASTILLO, J. BRAOJOS, "Digital human resource strategy: Conceptualization, theoretical development, and an empirical examination of its impact on firm performance", Information & Management, June 2024, vol. 61, no. 4, pp. 103966DOI : https://doi.org/10.1016/j.im.2024.103966
MATAS, J., N. PEREZ, L. RUIZ SANTIAGO, M. RIQUELME-MEDINA, "Firm disruption orientation and supply chain resilience: understanding mechanisms to mitigate disruption impact", Journal of Business and Industrial Marketing, April 2024, vol. 39, no. 13, pp. 82-95DOI : 10.1108/JBIM-10-2023-0562
BENITEZ, J., A. CASTILLO, L. RUIZ SANTIAGO, X. R. LUO, P. PRADES , "How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain", Information & Management, June 2023, vol. 60, no. 4DOI : https://doi.org/10.1016/j.im.2023.103789
CASTILLO, A., L. RUIZ SANTIAGO, J. BENITEZ, F. SCHUBERTH, R. REINA, "IT impact on open innovation performance: Insights from a large-scale empirical investigation", Decision Support Systems, December 2023, vol. 175, no. 114025DOI : https://doi.org/10.1016/j.dss.2023.114025
BENITEZ, J., L. RUIZ SANTIAGO, A. POPOVIC, "Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation", Information & Management, June 2022, vol. 59, no. 4DOI : 10.1016/j.im.2022.103647
JOSHI, A., J. BENITEZ, T. HUYGH, L. RUIZ SANTIAGO, S. DE HAES, "Impact of IT governance process capability on business performance: Theory and empirical evidence", Decision Support Systems, February 2022, vol. 153, pp. 113668DOI : 10.1016/j.dss.2021.113668
BENITEZ, J., L. RUIZ SANTIAGO, A. CASTILLO, J. LLORENS, "How corporate social responsibility activities influence employer reputation: The role of social media capability", Decision Support Systems, February 2020, vol. 129, pp. 113223DOI : 10.1016/j.dss.2019.113223
BRAOJOS, J., J. BENITEZ, J. LLORENS, L. RUIZ SANTIAGO, "Impact of IT integration on the firm’s knowledge absorption and desorption", Information & Management, November 2020, vol. 57, no. 7, pp. 103290DOI : 10.1016/j.im.2020.103290
RUIZ SANTIAGO, L. - "Une étude révèle que pour booster votre business, il faut faire jouer vos salariés ! -citation- Esteval.fr" - 2023