2024 Eduniversal Ranking of the best Bachelors, Bachelors & Grandes Ecoles, "Negotiation, Sales, Business, Distribution" category
A programme to launch your career in retail distribution or gastronomy
The aim of the Bachelor in Services Management (BMS) is to train the managers of the service professions of tomorrow in sectors undergoing major change.
It offers comprehensive training including technological and digital training as applied to services and to the customer experience, as well as the basic skills of management and entrepreneurship.
Practical application is at the heart of the training to prepare you for the profession you are aiming to enter.
This training is unique because right from the first year you not only tackle the basics of management but you also begin to specialise, so you go straight into the sector you have chosen. This specialism is provided by two renowned schools: EC@L NEOMA for retail distribution professions, physical and digital, food or specialist (DIY, sport, cosmetics, clothing, etc.), Ecole FAUCHON for professions related to gastronomy.
Have the benefit of recognised academic and professional expertise in 2 sectors:
EC@L for retail distribution professions with NEOMA teaching staff and external professional contributors
Ecole FAUCHON for gastronomy and service professions, the essential company for French-style prestige and lifestyle, with a strong international reputation.
Join a professional world undergoing profound change: operational business internships, in France or abroad, meetings with businesses and Directors during conferences, business visits.
Ensure your employability at the end of your course by joining a network of leading businesses in their sector with support from the NEOMA Alumni network.
Be able to prepare for continued study at BAC+5 and call upon expertise related to a professional project.
Bruno Godey
Head of the Bachelor in Services Management
“The Bachelor in Services Management puts customer relations, innovation, especially digital, the spirit of enterprise and Corporate Social Responsibility at the heart of the skills of future managers.”
NEOMA Business School, Ecole FAUCHON have put together their expertise to create a unique training course, the Bachelor in Services Management. We offer common core subjects over 3 years, and a choice of specialism from the first year of your course.
The course combines several essential elements:
Download the brochure for details of the course
Specialisms
For details of course specialisms in the 2nd and 3rd years:
After earning a Bachelor’s in Services Management, you will possess the skills for the 4 business objectives listed below:
The skills blocks of the certification may not be acquired separately. The proposed curriculum covers all skills blocks.
The programme is recognised through a dual validation :
At the end of the programme and after a validation of 60 ECTS credits per programme year, the level-6 is awarded to participants. If some modules were not validated and thus no credits were earned, the programme participant can redo the evaluation during a period set up for this purpose.
Source: *2023-2024 Jury
The Bachelor in Services Management enables you to experience the practical application of the profession you are aiming for, with specialism from the first year of your course.
2 specialisms to choose from:
Michel-Edouard Leclerc
President
“With the new EC@L, our ambition is clear : to strengthen our expertise in the distribution sector and train the talents who will be able to make current changes into real growth opportunities for their brands. This programme is the School of New Distribution and Services.”
You will have the chance to undertake several periods of professional experience, to extend your understanding and knowledge of the profession and of the business sector in which you are specialising. The roles entrusted to you will include a high level of independence.
They will be structured as:
These professional experiences involve:
Management and commercial development
Marketing
Product and service offer
Entrepreneur
Management and commercial development:
Marketing – customer relations:
Product and service offer
Entrepreneur :
Alinéa, Andros, Auchan, Brico Dépôt, But, Casino, Castorama, Centres E.Leclerc, Conforama, Cultura, Decathlon, Ferrero, Galeries Lafayette, Grand Frais, Groupe Carrefour, Kiabi, Leroy Merlin, Les Mousquetaires, Lidl, Metro, Monoprix, Printemps, Promocash, Sephora, Simply Market, Stockomani, Système U, Toys’R’Us, Truffaut, and more.
Graduates of the BMS – EC@L specialism may also prepare to continue their studies to Bac+5, and call upon expertise related to a professional project.
Once you graduate, you can embark on a university Masters degree, a Master of Science or a Specialist Masters at Business Schools, or take a Master in Management at the best institutions in France.
100%
In work-study format in the 2 final years1
< 1 month
Average time to secure employment2
100%
Employment rate
at 6 months2
100%
Percentage of graduates entering targeted professions at 6 months2
Sources: 1 Course data 2023-2024 | 2 Graduate Employment Survey 2022 & 2023
Profil
Selection: application (school report, CV and covering letter) and motivation interview in French.
Applications: online at https://apply.neoma-bs.fr.
An official response will be sent to the applicant within 10 days.
Our dedicated point of contact for personalised advice and support.
Juliette
For candidates with a French qualification
Reims campus
Insiya
Responsable Promotion et Recrutement
Campus Rouen
3 years (between 1,350 and 1,700 hours depending on the chosen tracks)
Apprenticeship : financing provided by the employer and remuneration according to profile
French
September 2025
12th grade Baccalauréat | Bac+1-level qualification Baccalaureate (IB, high school diploma or equivalent)
BAC +3 / Level 6 qualification on the RNCP (French Register of Professional Certifications) / RNCP sheet No. 36272, Operational distribution manager
Registration date: 01/09/2021 - NEOMA
