Healthcare
STEP 7.4
Your Healthcare in France
Your healthcare provider during your stay in France will differ, depending on your personal situation. Learn more
Please consult the table below, to find out who your healthcare provider will be, and how to ensure that you are well covered.
| Your country of permanent residence | The length of your stay | Your healthcare coverage provider | Procedure to follow |
| A member country of the European Union, European Economic Area, or Switzerland | Any length of stay, as long as you do not plan on working in France (internship, apprenticeship, etc.)
* If your academic program requires you to complete a work placement in France or abroad, then you MUST register for the French National Health Insurance, even if you already hold a European Health Insurance Card (EHIC). | Your European healthcare provider | Nothing to be done, but do be sure to have your valid European Health Insurance Card on you for each medical visit. |
| Any other country | Less than 3 months | A private international insurance provider | We strongly recommend that you purchase an international insurance for the full period of your stay in France. |
| Any other country | Over 3 months | The French National Health Insurance | Register for the French National Health Insurance upon your arrival in France. |
In short, no matter what visa you arrive in France with, as long as you stay here for over 3 months, you may be covered by the French National Health Insurance.
To subscribe to the French National Health Insurance, register online as soon as you arrive in France, as you will not be covered before finalizing your registration :
etudiant-etranger.ameli.fr
The website is available in English and Spanish as well.
IMPORTANT
You must register for the French National Health Insurance on etudiant-etranger.ameli.fr BEFORE applying to the CAF Housing Allowance.
Be careful: the insurance number issued by the CAF is not sufficient for you to be covered by the French health insurance. The CAF health insurance number does not exempt you from registering. You must receive the certificate “attestation de droits”.
During your French National Health Insurance registration on https://etudiant-etranger.ameli.fr/, you will be asked to provide the following documents, in electronic format :
- Passport ID page / national ID card
- Visa (OFII visa validation certificate) or Residence Permit for your stay in France
Official copy of birth certificate (all pages). Requirements for birth certificates vary depending on the country of birth:
- For individuals born in Armenia, Azerbaijan, Belarus, Cameroon, Canada, Estonia, Georgia, Iran, Iraq, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Moldova, Mongolia, Romania, the United Kingdom, Russia, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan, and Vietnam, the birth certificate is valid for life.
- For Algerian nationals, only birth certificates issued in Arabic are accepted.
- For individuals born in China, Japan, Turkey, and other countries that provide notarized documents, the birth certificate must be less than one year old and must specify the register from which it was issued.
If the birth certificate has been issued by a foreign authority in a foreign language, both the original document and an official translation must be provided. However, for documents in European languages (including English, Spanish, and Portuguese) and Turkish, only the original document is required.
- Enrollment certificate for the current academic year (available on MyNEOMAgora > My Student Record > My Registration > My Academic Certificates)
- French bank account references (Relevé d’identité bancaire (RIB)), to receive your medical reimbursements. (Bank account can be opened during the International Student Forum.)
How to see a doctor
Any student can see a family doctor in France.
No insurance plan is needed to see a general practicioner. An appointment costs 30 Euros, which must be paid at the end of the appointment. The student may or may not be reimbursed depending on the student’s insurance coverage.
You can also get contact information for a doctor and make an appointment online on QARE or DOCTOLIB.
Healthcare budget
Here are a few examples of how much medical visits cost (the reimbursement is 70% of the total amount – 30% remains to be paid by the complementary health insurance / Mutuelle (not compulsory):
- Check up with a general practitioner: 30€ (16,50€ reimbursed)
- Check up with a gynaecologist, ophthalmologist: 35€ and up (20€ reimbursed)
- Check-up with a dentist: 30€ and up (the amount reimbursed depends on what is done)
- Psychologist : 60€ and up
REIMBURSEMENT OF YOUR HEALTHCARE EXPENSES
It is very important to keep a copy of all medical bills you may acquire during your stay in France.
If you are covered by a European Health Insurance or a private international health plan, please contact your insurance provider about how to get reimbursed for your medical fees.
If you have registered with the French National Health Insurance, you may be reimbursed up to 60/70% of your medical fees. To get reimbursed following a doctor’s appointment, you must fill out and send the ‘feuille de soins’ that you will have received from the doctor, to:
| ROUEN | REIMS | PARIS |
| Caisse primaire d’assurance maladie (CPAM) de Rouen-Elbeuf-Dieppe 50 avenue de Bretagne 76039 Rouen Cedex 1 | Caisse primaire d’assurance maladie (CPAM) de la Marne 14 rue du Ruisselet 51100 Reims | Caisse primaire d’assurance maladie de Paris 75948 Paris Cedex 19 |
If you move away from your campus city, you will have to inform the CPAM (via your Ameli.fr account) of your new address. Your file will be transferred to the local CPAM of your new place of residence.
- French Health Insurance telephone number: 3646
- For English speakers: 00 33 9 74 75 36 46
You can track your reimbursements and find additional information by creating your account on ameli.fr.
Good to know:
Before obtaining your carte vitale, in order to be reimbursed for your consultations, you must fill in the “feuille de soins” which will be given to you by the medical practitioner.
To complete this document, please follow these steps: www.ameli.fr/assure/remboursements/etre-bien-rembourse/feuille-soins-papier (feel free to use an automatic translator).
The French National Health Insurance has various names in France!
Ameli
Assurance Maladie
CPAM (Caisse Primaire d’Assurance Maladie)
Sécurité sociale or ‘sécu’ for short
SUPPLEMENTARY HEALTH INSURANCE
Students registered with the French National Health Insurance may be reimbursed up to 60-70% of their medical fees. The remaining 30-40% are covered by the student.
This may not seem much when considering a 25-Euro family doctor’s appointment. But anything else (a hospital visit, a cast, an x-ray, etc.) costs much more, which is why we strongly advise students to subscribe to supplementary health insurance coverage (mutuelle, in French).
For as little as 10 – 15 Euros per month, students’ coverage may be greatly improved.
Rouen campus
NEOMA has an agreement with the Rouen University health department, Service Universitaire de Médecine Préventive et de Promotion de la Santé (SUMPPS – the University Department of Preventive Medicine and the Promotion of Health) which allows our students to consult there for free.
Maison de l’Universite (Student Centre)
Rue Lavoisier- 1st Floor
76130 Mont Saint Aignan
How does the Assurance Maladie (health insurance) work in France?
Important numbers
Nursing Care Centers
The care centres on the Reims, Rouen and Paris campuses welcome you for consultations and quality nursing care. They are administered by our state-registered nurses.
- Reims Campus: office 2A026
- Rouen Campus: office B105
- Paris Campus: office 214
E-mail contact: wellness@neoma-bs.fr
The care centers are structured around 3 axes
- Providing curative care: health care during an individual nursing consultation of any physical, psychic and socio-economic health problem.
- Organising health promotion: individually (e.g. therapeutic education session during a consultation) or collectively through various actions (campaigns, workshops, conferences…) targeting actual or potential risk behaviours you may encounter and requiring adapted and personalized responses by qualified professionals.
- Guiding you through the national health care system: help in understanding the health care system, advice and guidance to find the right professional for your needs.
THE CARE CENTER IS A PLACE OF « REFUGE” IN THE HEART OF THE ESTABLISHMENT
All students are welcomed without judgment for any reason whatsoever, including relational or psychological reasons if there is an impact on health or schooling, a malaise, a punctual or chronic illness, or a handicap. In this place, you will be welcomed in complete confidentiality, assisted and referred to other structures if necessary.
Find all the information on MyNEOMAgora > My Wellness Centre